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#1 | ||||
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Santasquatch
Senior Member
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Help Crunchie
Here's the logfile Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:56:07 AM, on 9/16/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32Ati2evxx.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:WINDOWSsystem32spoolsv.exe C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe C:Program FilesBonjourmDNSResponder.exe C:WINDOWSsystem32CTsvcCDA.exe C:Program FilesJavajre6binjqs.exe C:Program FilesMcAfeeSiteAdvisorMcSACore.exe C:Program FilesCommon FilesMotiveMcciCMService.exe C:PROGRA~1McAfeeMSCmcmscsvc.exe c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe C:PROGRA~1McAfeeVIRUSS~1mcshield.exe C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE C:Program FilesMcAfeeMPFMPFSrv.exe C:Program FilesMcAfeeMSKMskSrver.exe C:WINDOWSsystem32svchost.exe C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe C:WINDOWSExplorer.EXE c:PROGRA~1mcafee.comagentmcagent.exe C:WINDOWSehomeehtray.exe C:WINDOWSCTHELPER.EXE C:WINDOWSsystem32CTXFIHLP.EXE C:WINDOWSeHomeehmsas.exe C:Program FilesDellMedia ExperienceDMXLauncher.exe C:WINDOWSSYSTEM32CTXFISPI.EXE C:Program FilesiTunesiTunesHelper.exe C:Program FilesCreativeSound Blaster X-FiDVDAudioCTDVDDET.EXE C:Program FilesCreativeSound Blaster X-FiVolume PanelVolPanel.exe C:Program FilesCreativeShared FilesModule LoaderDLLML.exe C:Program FilesJavajre6binjusched.exe C:WINDOWSeHomeehSched.exe C:PROGRA~1McAfeeMHNMcENUI.exe C:Program FilesMcAfeeAnti-TheftMcPvTray.exe C:Program FilesMcAfeeMBKMcAfeeDataBackup.exe C:Program FilesHughesNetTools1McciTrayApp_SSR.exe C:Program FilesAnalogXNetStat Livensl.exe C:Program FilesMessengermsmsgs.exe C:WINDOWSsystem32ctfmon.exe C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotif ier.exe C:Program FilesCuteReminderCuteReminder.exe C:Program FilesSpybot - Search & DestroyTeaTimer.exe C:Program FilesiPodbiniPodService.exe C:WINDOWSsystem32dllhost.exe C:Program FilesCommon FilesAdobeUpdater6Adobe_Updater.exe C:Program FilesInternet Exploreriexplore.exe C:Program FilesInternet Exploreriexplore.exe C:Program FilesMozilla Firefoxfirefox.exe C:Program FilesTrend MicroHijackThisHijackThis.exe R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.wadleyrmc.com/tsweb/Default.htm R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:PROGRA~1mcafeemskmskapbho.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:Program FilesMcAfeeVirusScanscriptsn.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.1.1309.15642swg. dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll O4 - HKLM..Run: [ehTray] C:WINDOWSehomeehtray.exe O4 - HKLM..Run: [CTHelper] CTHELPER.EXE O4 - HKLM..Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM..Run: [ATIPTA] "C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe" O4 - HKLM..Run: [DMXLauncher] C:Program FilesDellMedia ExperienceDMXLauncher.exe O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe" O4 - HKLM..Run: [CTDVDDET] "C:Program FilesCreativeSound Blaster X-FiDVDAudioCTDVDDET.EXE" O4 - HKLM..Run: [VolPanel] "C:Program FilesCreativeSound Blaster X-FiVolume PanelVolPanel.exe" /r O4 - HKLM..Run: [AudioDrvEmulator] "C:Program FilesCreativeShared FilesModule LoaderDLLML.exe" -1 AudioDrvEmulator "C:Program FilesCreativeShared FilesModule LoaderAudio EmulatorAudDrvEm.dll" O4 - HKLM..Run: [UpdReg] C:WINDOWSUpdReg.EXE O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe" O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe" O4 - HKLM..Run: [mcagent_exe] "C:Program FilesMcAfee.comAgentmcagent.exe" /runkey O4 - HKLM..Run: [McENUI] C:PROGRA~1McAfeeMHNMcENUI.exe /hide O4 - HKLM..Run: [McPvTray] C:Program FilesMcAfeeAnti-TheftMcPvTray.exe O4 - HKLM..Run: [McAfee Backup] "C:Program FilesMcAfeeMBKMcAfeeDataBackup.exe" O4 - HKLM..Run: [HughesNetTools_McciTrayApp] C:Program FilesHughesNetTools1McciTrayApp_SSR.exe O4 - HKLM..Run: [googletalk] C:Program FilesGoogleGoogle Talkgoogletalk.exe /autostart O4 - HKLM..Run: [Malwarebytes Anti-Malware (reboot)] "C:Program FilesMalwarebytes' Anti-Malwarembam.exe" /runcleanupscript O4 - HKLM..Run: [NetStat Live] C:Program FilesAnalogXNetStat Livensl.exe O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotif ier.exe O4 - HKCU..Run: [CuteReminder] C:Program FilesCuteReminderCuteReminder.exe O4 - HKCU..Run: [DW6] "C:Program FilesThe Weather Channel FWDesktopDesktopWeather.exe" O4 - HKCU..Run: [SpybotSD TeaTimer] C:Program FilesSpybot - Search & DestroyTeaTimer.exe O4 - HKCU..RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%InstallerTSClientMsiTranstscdsbl. bat" O4 - HKUSS-1-5-18..RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM') O4 - HKUS.DEFAULT..RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000 O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:Program FilesSpybot - Search & DestroySDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:Program FilesSpybot - Search & DestroySDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wadleyrmc.com/tsweb/msrdp.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:WINDOWSsystem32ati2sgag.exe O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:WINDOWSsystem32CTsvcCDA.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:Program FilesJavajre6binjqs.exe O23 - Service: MBackMonitor - McAfee - C:Program FilesMcAfeeMBKMBackMonitor.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:Program FilesMcAfeeSiteAdvisorMcSACore.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:Program FilesCommon FilesMotiveMcciCMService.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:Program FilesMcAfeeMSKMskSrver.exe O23 - Service: ON - Sysinternals - www.sysinternals.com - C OCUME~1TERESA~1LOCALS~1TempON.exe-- End of file - 11944 bytes |
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#2 | ||||
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I has a Vostro!
Senior Member
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What happened to the back slashes?
Have you run MBAM (Malware Bytes) too? What's the log from that look like? Also I would get rid of the McAfee AV because it's not very good. I would suggest what I've been using in Microsoft Security Essentials. |
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#3 | ||||
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Mad Warranty Voider
Senior Member
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As MrObvious pointed out, the back slashes are all missing in the log.
Looks like you have run MBA-M and have not rebooted. Reboot the machine then rescan with hijackthis. Save it's log to notepad and post it here. Post the MBA-M log too please. |
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#4 | ||||
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Santasquatch
Senior Member
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This is a friend's computer from another forum.
She had run MBA-M and I'll bet she didn't reboot. Thanks. Additional Comment: Here's the new logfiles: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:08:50 PM, on 9/16/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\CTHELPER.EXE C:\WINDOWS\system32\CTXFIHLP.EXE C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\SYSTEM32\CTXFISPI.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\PROGRA~1\McAfee\MHN\McENUI.exe C:\Program Files\McAfee\Anti-Theft\McPvTray.exe C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\AnalogX\NetStat Live\nsl.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\CuteReminder\CuteReminder.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wadleyrmc.com/tsweb/Default.htm R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE" O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll" O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide O4 - HKLM\..\Run: [McPvTray] C:\Program Files\McAfee\Anti-Theft\McPvTray.exe O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" O4 - HKLM\..\Run: [HughesNetTools_McciTrayApp] C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [NetStat Live] C:\Program Files\AnalogX\NetStat Live\nsl.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [CuteReminder] C:\Program Files\CuteReminder\CuteReminder.exe O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe" O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.b at" O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wadleyrmc.com/tsweb/msrdp.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: CEHWNFBMRQ - Sysinternals - www.sysinternals.com - C:\DOCUME~1\TERESA~1\LOCALS~1\Temp\CEHWNFBMRQ.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: ON - Sysinternals - www.sysinternals.com - C:\DOCUME~1\TERESA~1\LOCALS~1\Temp\ON.exe -- End of file - 11649 bytes Malwarebytes' Anti-Malware 1.41 Database version: 2805 Windows 5.1.2600 Service Pack 2 9/15/2009 5:19:38 PM mbam-log-2009-09-15 (17-19-38).txt Scan type: Full Scan (C:\|) Objects scanned: 134994 Time elapsed: 27 minute(s), 9 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 3 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Last edited by Bazman : 09-16-2009 at 08:04 PM. Reason: Automerged Doublepost |
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#5 | ||||
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Mad Warranty Voider
Senior Member
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The only infection I am seeing is McAfee
.What problems is she having with the PC? Run DDS according to these instructions and post the log. http://www.bleepingcomputer.com/forums/topic34773.html |
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#6 | ||||
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Santasquatch
Senior Member
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I ran the logfile on the online scanner earlier and it came up with 3 positives so I got her to erase the associated program. It might be OK now.
Her bandwidth usage on her bill isn't jiving with what her actual usage is and a site she frequents was recently hacked. |
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#7 | ||||
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Mad Warranty Voider
Senior Member
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Quote:
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#8 | ||||
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Santasquatch
Senior Member
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#9 | ||||
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Mad Warranty Voider
Senior Member
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See if you can get that DDS log for me and I'll take a look.
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#10 | ||||
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Santasquatch
Senior Member
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Here you go:
DDS (Ver_09-07-30.01) - NTFSx86 Run by Teresa XXXX at 8:33:50.25 on Thu 09/17/2009 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.259 [GMT -5:00] AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\CTHELPER.EXE C:\WINDOWS\system32\CTXFIHLP.EXE C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\SYSTEM32\CTXFISPI.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\PROGRA~1\McAfee\MHN\McENUI.exe C:\Program Files\McAfee\Anti-Theft\McPvTray.exe C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\AnalogX\NetStat Live\nsl.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\CuteReminder\CuteReminder.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dllhost.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe c:\PROGRA~1\mcafee\msc\mcshell.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Outlook Express\msimn.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Cobian Backup 9\Cobian.exe C:\Program Files\Cobian Backup 9\cbInterface.exe C:\Documents and Settings\Teresa Hall\Local Settings\Temporary Internet Files\Content.IE5\3AC4MZ2L\dds[1].scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.wadleyrmc.com/tsweb/Default.htm uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\ swg.dll BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.32.0\gears.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNo tifier.exe uRun: [CuteReminder] c:\program files\cutereminder\CuteReminder.exe uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe" uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe uRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.b at" mRun: [ehTray] c:\windows\ehome\ehtray.exe mRun: [CTHelper] CTHELPER.EXE mRun: [CTxfiHlp] CTXFIHLP.EXE mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe" mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE" mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll" mRun: [UpdReg] c:\windows\UpdReg.EXE mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe" mRun: [HughesNetTools_McciTrayApp] c:\program files\hughesnettools\1\McciTrayApp_SSR.exe mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRun: [NetStat Live] c:\program files\analogx\netstat live\nsl.exe dRunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.32.0\gears.dll IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxp://www.wadleyrmc.com/tsweb/msrdp.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll LSA: Notification Packages = scecli scecli ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\teresa~1\applic~1\mozilla\firefox\prof iles\gratc65t.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php FF - component: c:\program files\google\google gears\firefox\lib\ff35\gears.dll FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dl l FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} ---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_sett ing", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter ", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); ============= SERVICES / DRIVERS =============== R0 McPvDrv;McPvDrv;c:\windows\system32\drivers\McPvDr v.sys [2008-5-28 61688] R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214024] R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-5 210216] R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcprox y.exe [2009-9-5 359952] R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-9-5 144704] R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon. exe [2009-9-5 606736] R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-5 79816] R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-5 35272] R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-5 40552] S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-8-7 133104] S3 CEHWNFBMRQ;CEHWNFBMRQ;c:\docume~1\teresa~1\locals~ 1\temp\CEHWNFBMRQ.exe [2009-9-16 555904] S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-5 34248] S3 ON;ON;c:\docume~1\teresa~1\locals~1\temp\ON.exe [2009-9-16 568192] =============== Created Last 30 ================ 2009-09-17 08:08 <DIR> --d----- C:\back up 2009-09-17 07:54 <DIR> --d----- c:\program files\Cobian Backup 9 2009-09-16 13:32 <DIR> --d----- c:\windows\system32\appmgmt 2009-09-16 11:55 <DIR> --d----- c:\program files\Trend Micro 2009-09-16 07:21 <DIR> --d----- c:\program files\AnalogX 2009-09-15 16:44 <DIR> --d----- c:\docume~1\teresa~1\applic~1\Malwarebytes 2009-09-15 16:44 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-09-15 16:44 19,160 a------- c:\windows\system32\drivers\mbam.sys 2009-09-15 16:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-09-15 16:44 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-09-15 11:12 1,897,408 -------- c:\windows\system32\drivers\nv4_mini.sys 2009-09-15 11:11 184,832 -------- c:\windows\system32\eapp3hst.dll 2009-09-15 09:10 <DIR> --d----- c:\program files\Spybot - Search & Destroy 2009-09-15 09:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2009-09-13 10:57 5,504 a------- c:\windows\system32\drivers\mstee.sys 2009-09-13 10:57 10,880 a------- c:\windows\system32\drivers\ndisip.sys 2009-09-13 10:57 16,384 a------- c:\windows\system32\ipsink.ax 2009-09-13 10:57 15,232 a------- c:\windows\system32\drivers\streamip.sys 2009-09-13 10:57 11,136 a------- c:\windows\system32\drivers\slip.sys 2009-09-13 10:57 19,200 a------- c:\windows\system32\drivers\wstcodec.sys 2009-09-13 10:57 85,248 a------- c:\windows\system32\drivers\nabtsfec.sys 2009-09-13 10:57 17,024 a------- c:\windows\system32\drivers\ccdecode.sys 2009-09-13 10:56 91,136 a------- c:\windows\system32\kswdmcap.ax 2009-09-13 10:56 61,952 a------- c:\windows\system32\kstvtune.ax 2009-09-13 10:56 53,760 a------- c:\windows\system32\vfwwdm32.dll 2009-09-13 10:56 43,008 a------- c:\windows\system32\ksxbar.ax 2009-09-13 10:56 28,672 a------- c:\windows\system32\vidcap.ax 2009-09-13 10:55 7,431 a------- c:\windows\Tw561a.src 2009-09-13 10:55 119,798 a------- c:\windows\system32\drivers\spca561.sys 2009-09-13 10:55 14,385 a------- c:\windows\Tw561a.ini 2009-09-13 10:55 14,336 a------- c:\windows\system32\dshow508.ax 2009-09-13 10:55 81 a------- c:\windows\Setup8a.ini 2009-09-13 10:55 118,784 a------- c:\windows\ShowBmp.exe 2009-09-13 10:55 53,248 a------- c:\windows\ap561.exe 2009-09-13 10:55 <DIR> --d----- c:\windows\Setup2K 2009-09-13 10:55 <DIR> --d----- c:\program files\AvailaSoft 2009-09-12 08:59 <DIR> --d-h--- c:\windows\system32\GroupPolicy 2009-09-09 11:59 528,384 a------- c:\windows\system32\McciExecute.exe 2009-09-09 11:59 85 a------- c:\windows\system32\h53unin.bat 2009-09-09 11:59 <DIR> --d----- c:\program files\HughesNetTools 2009-09-09 11:58 <DIR> --d----- c:\program files\common files\Motive 2009-09-05 19:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\McAfee Anti-Theft 2009-09-05 19:17 7,683 a------- c:\windows\system32\Config.MPF 2009-09-05 18:39 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys 2009-09-05 18:39 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys 2009-09-05 18:39 35,272 a------- c:\windows\system32\drivers\mfebopk.sys 2009-09-05 18:39 120,136 a------- c:\windows\system32\drivers\Mpfp.sys 2009-09-05 18:37 <DIR> --d----- c:\program files\common files\McAfee 2009-09-05 18:37 <DIR> --d----- c:\program files\McAfee.com 2009-09-05 18:36 <DIR> --d----- c:\program files\McAfee 2009-09-05 18:19 34,248 a------- c:\windows\system32\drivers\mferkdk.sys 2009-08-29 00:32 <DIR> --dsh--- c:\documents and settings\teresa hall\IECompatCache 2009-08-28 11:16 <DIR> --d----- c:\program files\Yahoo! 2009-08-24 12:08 <DIR> --d----- c:\program files\TalkShoe ==================== Find3M ==================== 2009-09-16 09:35 87,747 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-07-24 23:33 410,984 a------- c:\windows\system32\deploytk.dll 2009-07-23 17:53 3,648 a------- c:\windows\system32\drivers\sthdae.log 2009-07-20 03:01 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_C oinstaller_Critical.Wdf 2009-07-20 03:01 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_0 1005.Wdf 2009-07-19 18:22 21,640 a------- c:\windows\system32\emptyregdb.dat 2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll 2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll 2009-06-25 13:36 661,504 a------- c:\windows\system32\mqqm.dll 2009-06-25 13:36 517,120 a------- c:\windows\system32\mqsnap.dll 2009-06-25 13:36 471,552 a------- c:\windows\system32\mqutil.dll 2009-06-25 13:36 225,280 a------- c:\windows\system32\mqoa.dll 2009-06-25 13:36 186,880 a------- c:\windows\system32\mqtrig.dll 2009-06-25 13:36 177,152 a------- c:\windows\system32\mqrt.dll 2009-06-25 13:36 138,240 a------- c:\windows\system32\mqad.dll 2009-06-25 13:36 123,392 a------- c:\windows\system32\mqrtdep.dll 2009-06-25 13:36 95,744 a------- c:\windows\system32\mqsec.dll 2009-06-25 13:36 48,640 a------- c:\windows\system32\mqupgrd.dll 2009-06-25 13:36 47,104 a------- c:\windows\system32\mqdscli.dll 2009-06-25 13:36 16,896 a------- c:\windows\system32\mqise.dll 2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll 2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll 2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll 2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll 2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll 2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll 2009-06-22 06:49 117,248 a------- c:\windows\system32\mqtgsvc.exe 2009-06-22 06:49 19,968 a------- c:\windows\system32\mqbkup.exe 2009-06-22 06:49 4,608 a------- c:\windows\system32\mqsvc.exe 2003-08-05 11:41 53,248 a------- c:\windows\inf\ap561.exe 2002-11-26 16:24 32,768 a------- c:\windows\inf\Remove561.exe 2002-11-22 15:56 118,784 a------- c:\windows\inf\ShowBmp.exe 2002-10-29 18:07 36,864 a------- c:\windows\inf\Setup8a.exe 2002-10-01 14:43 119,798 a------- c:\windows\inf\spca561.sys ============= FINISH: 8:34:32.71 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-07-30.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 7/19/2009 6:28:42 PM System Uptime: 9/16/2009 6:06:11 PM (14 hours ago) Motherboard: Dell Inc. | | 0FJ030 Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 149 GiB total, 137.336 GiB free. D: is CDROM () E: is CDROM (CDFS) F: is Removable G: is Removable H: is Removable I: is Removable K: is Removable ==== Disabled Device Manager Items ============= Class GUID: TI Technologies Inc. Description: RADEON X300 SE 128MB HyperMemory Secondary Device ID: PCI\VEN_1002&DEV_5B70&SUBSYS_06031002&REV_00\4&1A6 46D2D&0&0108 Manufacturer: ATI Technologies Inc. Name: RADEON X300 SE 128MB HyperMemory Secondary PNP Device ID: PCI\VEN_1002&DEV_5B70&SUBSYS_06031002&REV_00\4&1A6 46D2D&0&0108 Service: ati2mtag Class GUID: {4D36E96C-E325-11CE-BFC1-08002BE10318} Description: Audio Device on High Definition Audio Bus Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7& REV_1036\4&2E42BC5E&1&0001 Manufacturer: Name: Audio Device on High Definition Audio Bus PNP Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7& REV_1036\4&2E42BC5E&1&0001 Service: ==== System Restore Points =================== RP112: 9/8/2009 5:08:21 PM - Removed Google Gears RP113: 9/9/2009 8:40:36 PM - System Checkpoint RP114: 9/10/2009 9:32:14 PM - System Checkpoint RP115: 9/12/2009 12:17:04 AM - System Checkpoint RP116: 9/13/2009 9:32:13 AM - System Checkpoint RP117: 9/13/2009 10:55:41 AM - Installed Philips PC Camera RP118: 9/14/2009 4:05:55 PM - System Checkpoint RP119: 9/15/2009 10:09:31 AM - Software Distribution Service 3.0 RP120: 9/15/2009 10:26:17 AM - Installed Windows XP KB932823-v3. RP121: 9/15/2009 10:29:49 AM - Software Distribution Service 3.0 RP122: 9/15/2009 11:17:32 AM - Software Distribution Service 3.0 RP123: 9/16/2009 9:16:50 AM - Software Distribution Service 3.0 RP124: 9/16/2009 1:33:02 PM - Removed Bonjour ==== Installed Programs ====================== Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.1.3 AnalogX NetStat Live Apple Mobile Device Support Apple Software Update ATI - Software Uninstall Utility ATI Control Panel ATI Display Driver Cobian Backup 9 Conexant D850 56K V.9x DFVc Modem Creative MediaSource Cute Reminder Standard Edition 2.6 Dell CinePlayer EPSON Printer Software ESPNMotion Google Gears Google Talk (remove only) Google Toolbar for Internet Explorer Google Update Helper HijackThis 2.0.2 Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows XP (KB902841) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) HughesNetTools Intel(R) PRO Network Connections Drivers iTunes Jasc Paint Shop Pro 9 Java(TM) 6 Update 14 Malwarebytes' Anti-Malware McAfee Anti-Theft McAfee SecurityCenter Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft Office Standard Edition 2003 Mozilla Firefox (3.5.3) Otto Philips PC Camera QuickTime Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Sonic Encoders Sound Blaster X-Fi Spybot - Search & Destroy TalkShoe Live! 2.0 Terminal Services Web Client Update for Windows Internet Explorer 8 (KB971930) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973815) WebFldrs XP Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 ==== Event Viewer Messages From Past Week ======== 9/16/2009 9:46:35 AM, error: Service Control Manager [7022] - The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting. 9/16/2009 9:20:48 AM, error: Service Control Manager [7034] - The ON service terminated unexpectedly. It has done this 1 time(s). 9/16/2009 1:31:05 PM, error: Service Control Manager [7034] - The CEHWNFBMRQ service terminated unexpectedly. It has done this 1 time(s). 9/15/2009 10:50:40 AM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process. 9/15/2009 10:29:54 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Windows XP Service Pack 3 (KB936929). ==== End Of File =========================== |
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#11 | ||||
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Mad Warranty Voider
Senior Member
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Nothing is really jumping out at me in that log.
Can you actually see the bandwidth being used whilst doing nothing on this pc's end? If so, the firewall may show which process is using it. Please Run the ESET Online Scanner and post the ScanLog with your post for assistance. NOTE: If you are unable to complete the ESET scan, please try another from the list below: • Kaspersky Online Scanner • Panda Active Scan • Trend Micro HouseCall • F-Secure Online Virus Scanner |
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#12 | ||||
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Santasquatch
Senior Member
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She just told me her provider is hughesnet and from what I've been reading, they're over billing people for their internet. Apparently they don't have enough bandwidth to support the number of customers they have so it seems like they're randomly dropping people's internet for a day and saying it's from over use.
I really appreciate the help BTW. After reading what I did on DSLreports about hughes I'm thinking we can stick a fork in this one. |
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#13 | ||||
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OLD FART
Senior Member
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I know someone that just dropped Hughesnet because of the very low caps and constantly being dropped back to dial up speeds because of it.Couldn't even download a linux iso without going over the cap.He went with Wild Blue which is still slow but it's reasonable if satellite is all that's available tell her to check out Wild Blue.
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#14 | ||||
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Santasquatch
Senior Member
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She's stuck out in the boonies so satellite is all she can get. I'll tell her to check it out.
Thanks. |
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#15 | ||||
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I has a Vostro!
Senior Member
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Has she tried EVDO?
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