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Old 09-16-2009, 12:39 PM   #1
Bazman
Santasquatch
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Posts: 867
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From: Poco
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Help Crunchie

A friend's computer seems to be infected.

Here's the logfile


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:07 AM, on 9/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSsystem32CTsvcCDA.exe
C:Program FilesJavajre6binjqs.exe
C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
C:Program FilesCommon FilesMotiveMcciCMService.exe
C:PROGRA~1McAfeeMSCmcmscsvc.exe
c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:Program FilesMcAfeeMPFMPFSrv.exe
C:Program FilesMcAfeeMSKMskSrver.exe
C:WINDOWSsystem32svchost.exe
C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
C:WINDOWSExplorer.EXE
c:PROGRA~1mcafee.comagentmcagent.exe
C:WINDOWSehomeehtray.exe
C:WINDOWSCTHELPER.EXE
C:WINDOWSsystem32CTXFIHLP.EXE
C:WINDOWSeHomeehmsas.exe
C:Program FilesDellMedia ExperienceDMXLauncher.exe
C:WINDOWSSYSTEM32CTXFISPI.EXE
C:Program FilesiTunesiTunesHelper.exe
C:Program FilesCreativeSound Blaster X-FiDVDAudioCTDVDDET.EXE
C:Program FilesCreativeSound Blaster X-FiVolume PanelVolPanel.exe
C:Program FilesCreativeShared FilesModule LoaderDLLML.exe
C:Program FilesJavajre6binjusched.exe
C:WINDOWSeHomeehSched.exe
C:PROGRA~1McAfeeMHNMcENUI.exe
C:Program FilesMcAfeeAnti-TheftMcPvTray.exe
C:Program FilesMcAfeeMBKMcAfeeDataBackup.exe
C:Program FilesHughesNetTools1McciTrayApp_SSR.exe
C:Program FilesAnalogXNetStat Livensl.exe
C:Program FilesMessengermsmsgs.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotif ier.exe
C:Program FilesCuteReminderCuteReminder.exe
C:Program FilesSpybot - Search & DestroyTeaTimer.exe
C:Program FilesiPodbiniPodService.exe
C:WINDOWSsystem32dllhost.exe
C:Program FilesCommon FilesAdobeUpdater6Adobe_Updater.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.wadleyrmc.com/tsweb/Default.htm
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:PROGRA~1mcafeemskmskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:Program FilesMcAfeeVirusScanscriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.1.1309.15642swg. dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O4 - HKLM..Run: [ehTray] C:WINDOWSehomeehtray.exe
O4 - HKLM..Run: [CTHelper] CTHELPER.EXE
O4 - HKLM..Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM..Run: [ATIPTA] "C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe"
O4 - HKLM..Run: [DMXLauncher] C:Program FilesDellMedia ExperienceDMXLauncher.exe
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [CTDVDDET] "C:Program FilesCreativeSound Blaster X-FiDVDAudioCTDVDDET.EXE"
O4 - HKLM..Run: [VolPanel] "C:Program FilesCreativeSound Blaster X-FiVolume PanelVolPanel.exe" /r
O4 - HKLM..Run: [AudioDrvEmulator] "C:Program FilesCreativeShared FilesModule LoaderDLLML.exe" -1 AudioDrvEmulator "C:Program FilesCreativeShared FilesModule LoaderAudio EmulatorAudDrvEm.dll"
O4 - HKLM..Run: [UpdReg] C:WINDOWSUpdReg.EXE
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [mcagent_exe] "C:Program FilesMcAfee.comAgentmcagent.exe" /runkey
O4 - HKLM..Run: [McENUI] C:PROGRA~1McAfeeMHNMcENUI.exe /hide
O4 - HKLM..Run: [McPvTray] C:Program FilesMcAfeeAnti-TheftMcPvTray.exe
O4 - HKLM..Run: [McAfee Backup] "C:Program FilesMcAfeeMBKMcAfeeDataBackup.exe"
O4 - HKLM..Run: [HughesNetTools_McciTrayApp] C:Program FilesHughesNetTools1McciTrayApp_SSR.exe
O4 - HKLM..Run: [googletalk] C:Program FilesGoogleGoogle Talkgoogletalk.exe /autostart
O4 - HKLM..Run: [Malwarebytes Anti-Malware (reboot)] "C:Program FilesMalwarebytes' Anti-Malwarembam.exe" /runcleanupscript
O4 - HKLM..Run: [NetStat Live] C:Program FilesAnalogXNetStat Livensl.exe
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotif ier.exe
O4 - HKCU..Run: [CuteReminder] C:Program FilesCuteReminderCuteReminder.exe
O4 - HKCU..Run: [DW6] "C:Program FilesThe Weather Channel FWDesktopDesktopWeather.exe"
O4 - HKCU..Run: [SpybotSD TeaTimer] C:Program FilesSpybot - Search & DestroyTeaTimer.exe
O4 - HKCU..RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%InstallerTSClientMsiTranstscdsbl. bat"
O4 - HKUSS-1-5-18..RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
O4 - HKUS.DEFAULT..RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:Program FilesGoogleGoogle GearsInternet Explorer.5.32.0gears.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wadleyrmc.com/tsweb/msrdp.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:WINDOWSsystem32ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:WINDOWSsystem32CTsvcCDA.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:Program FilesJavajre6binjqs.exe
O23 - Service: MBackMonitor - McAfee - C:Program FilesMcAfeeMBKMBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:Program FilesCommon FilesMotiveMcciCMService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:Program FilesMcAfeeMSKMskSrver.exe
O23 - Service: ON - Sysinternals - www.sysinternals.com - COCUME~1TERESA~1LOCALS~1TempON.exe

--
End of file - 11944 bytes
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Old 09-16-2009, 03:06 PM   #2
MrObvious
I has a Vostro!
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Posts: 11,355
Last Seen: 09-23-2009
Age: 23
From: Hutchinson KS
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What happened to the back slashes?

Have you run MBAM (Malware Bytes) too? What's the log from that look like? Also I would get rid of the McAfee AV because it's not very good. I would suggest what I've been using in Microsoft Security Essentials.
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Old 09-16-2009, 04:03 PM   #3
crunchie
Mad Warranty Voider
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As MrObvious pointed out, the back slashes are all missing in the log.
Looks like you have run MBA-M and have not rebooted. Reboot the machine then rescan with hijackthis. Save it's log to notepad and post it here.

Post the MBA-M log too please.
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Old 09-16-2009, 08:03 PM   #4
Bazman
Santasquatch
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This is a friend's computer from another forum.

She had run MBA-M and I'll bet she didn't reboot.

Thanks.

Additional Comment:


Here's the new logfiles:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:08:50 PM, on 9/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\McAfee\MHN\McENUI.exe
C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\AnalogX\NetStat Live\nsl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\CuteReminder\CuteReminder.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wadleyrmc.com/tsweb/Default.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [McPvTray] C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKLM\..\Run: [HughesNetTools_McciTrayApp] C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [NetStat Live] C:\Program Files\AnalogX\NetStat Live\nsl.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [CuteReminder] C:\Program Files\CuteReminder\CuteReminder.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.b at"
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://www.wadleyrmc.com/tsweb/msrdp.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CEHWNFBMRQ - Sysinternals - www.sysinternals.com - C:\DOCUME~1\TERESA~1\LOCALS~1\Temp\CEHWNFBMRQ.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: ON - Sysinternals - www.sysinternals.com - C:\DOCUME~1\TERESA~1\LOCALS~1\Temp\ON.exe

--
End of file - 11649 bytes


Malwarebytes' Anti-Malware 1.41
Database version: 2805
Windows 5.1.2600 Service Pack 2

9/15/2009 5:19:38 PM
mbam-log-2009-09-15 (17-19-38).txt

Scan type: Full Scan (C:\|)
Objects scanned: 134994
Time elapsed: 27 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Last edited by Bazman : 09-16-2009 at 08:04 PM. Reason: Automerged Doublepost
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Old 09-16-2009, 08:35 PM   #5
crunchie
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The only infection I am seeing is McAfee .
What problems is she having with the PC?

Run DDS according to these instructions and post the log.

http://www.bleepingcomputer.com/forums/topic34773.html
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Old 09-16-2009, 08:48 PM   #6
Bazman
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I ran the logfile on the online scanner earlier and it came up with 3 positives so I got her to erase the associated program. It might be OK now.

Her bandwidth usage on her bill isn't jiving with what her actual usage is and a site she frequents was recently hacked.
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Old 09-16-2009, 08:55 PM   #7
sandeepb
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Quote:
Originally Posted by Bazman View Post
I ran the logfile on the online scanner earlier and it came up with 3 positives so I got her to erase the associated program. It might be OK now.

Her bandwidth usage on her bill isn't jiving with what her actual usage is and a site she frequents was recently hacked.
Is she using a wireless router, if so, does she have a password on it, that is the main cause of bandwidth going high since people can just easily use the network freely.
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Old 09-16-2009, 10:10 PM   #8
Bazman
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Quote:
Originally Posted by sandeepb View Post
Is she using a wireless router, if so, does she have a password on it, that is the main cause of bandwidth going high since people can just easily use the network freely.
I already thought of that but her router isn't wireless.
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Old 09-16-2009, 11:34 PM   #9
crunchie
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See if you can get that DDS log for me and I'll take a look.
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Old 09-17-2009, 10:13 AM   #10
Bazman
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Here you go:



DDS (Ver_09-07-30.01) - NTFSx86
Run by Teresa XXXX at 8:33:50.25 on Thu 09/17/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.259 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\McAfee\MHN\McENUI.exe
C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\HughesNetTools\1\McciTrayApp_SSR.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\AnalogX\NetStat Live\nsl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\CuteReminder\CuteReminder.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Cobian Backup 9\Cobian.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Documents and Settings\Teresa Hall\Local Settings\Temporary Internet Files\Content.IE5\3AC4MZ2L\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.wadleyrmc.com/tsweb/Default.htm
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\ swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.32.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNo tifier.exe
uRun: [CuteReminder] c:\program files\cutereminder\CuteReminder.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.b at"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
mRun: [HughesNetTools_McciTrayApp] c:\program files\hughesnettools\1\McciTrayApp_SSR.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [NetStat Live] c:\program files\analogx\netstat live\nsl.exe
dRunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy'
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.32.0\gears.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxp://www.wadleyrmc.com/tsweb/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\teresa~1\applic~1\mozilla\firefox\prof iles\gratc65t.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php
FF - component: c:\program files\google\google gears\firefox\lib\ff35\gears.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dl l
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_sett ing", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter ", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 McPvDrv;McPvDrv;c:\windows\system32\drivers\McPvDr v.sys [2008-5-28 61688]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-5 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcprox y.exe [2009-9-5 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-9-5 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon. exe [2009-9-5 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-5 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-5 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-5 40552]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-8-7 133104]
S3 CEHWNFBMRQ;CEHWNFBMRQ;c:\docume~1\teresa~1\locals~ 1\temp\CEHWNFBMRQ.exe [2009-9-16 555904]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-5 34248]
S3 ON;ON;c:\docume~1\teresa~1\locals~1\temp\ON.exe [2009-9-16 568192]

=============== Created Last 30 ================

2009-09-17 08:08 <DIR> --d----- C:\back up
2009-09-17 07:54 <DIR> --d----- c:\program files\Cobian Backup 9
2009-09-16 13:32 <DIR> --d----- c:\windows\system32\appmgmt
2009-09-16 11:55 <DIR> --d----- c:\program files\Trend Micro
2009-09-16 07:21 <DIR> --d----- c:\program files\AnalogX
2009-09-15 16:44 <DIR> --d----- c:\docume~1\teresa~1\applic~1\Malwarebytes
2009-09-15 16:44 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-15 16:44 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-15 16:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-15 16:44 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-15 11:12 1,897,408 -------- c:\windows\system32\drivers\nv4_mini.sys
2009-09-15 11:11 184,832 -------- c:\windows\system32\eapp3hst.dll
2009-09-15 09:10 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-15 09:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-09-13 10:57 5,504 a------- c:\windows\system32\drivers\mstee.sys
2009-09-13 10:57 10,880 a------- c:\windows\system32\drivers\ndisip.sys
2009-09-13 10:57 16,384 a------- c:\windows\system32\ipsink.ax
2009-09-13 10:57 15,232 a------- c:\windows\system32\drivers\streamip.sys
2009-09-13 10:57 11,136 a------- c:\windows\system32\drivers\slip.sys
2009-09-13 10:57 19,200 a------- c:\windows\system32\drivers\wstcodec.sys
2009-09-13 10:57 85,248 a------- c:\windows\system32\drivers\nabtsfec.sys
2009-09-13 10:57 17,024 a------- c:\windows\system32\drivers\ccdecode.sys
2009-09-13 10:56 91,136 a------- c:\windows\system32\kswdmcap.ax
2009-09-13 10:56 61,952 a------- c:\windows\system32\kstvtune.ax
2009-09-13 10:56 53,760 a------- c:\windows\system32\vfwwdm32.dll
2009-09-13 10:56 43,008 a------- c:\windows\system32\ksxbar.ax
2009-09-13 10:56 28,672 a------- c:\windows\system32\vidcap.ax
2009-09-13 10:55 7,431 a------- c:\windows\Tw561a.src
2009-09-13 10:55 119,798 a------- c:\windows\system32\drivers\spca561.sys
2009-09-13 10:55 14,385 a------- c:\windows\Tw561a.ini
2009-09-13 10:55 14,336 a------- c:\windows\system32\dshow508.ax
2009-09-13 10:55 81 a------- c:\windows\Setup8a.ini
2009-09-13 10:55 118,784 a------- c:\windows\ShowBmp.exe
2009-09-13 10:55 53,248 a------- c:\windows\ap561.exe
2009-09-13 10:55 <DIR> --d----- c:\windows\Setup2K
2009-09-13 10:55 <DIR> --d----- c:\program files\AvailaSoft
2009-09-12 08:59 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-09-09 11:59 528,384 a------- c:\windows\system32\McciExecute.exe
2009-09-09 11:59 85 a------- c:\windows\system32\h53unin.bat
2009-09-09 11:59 <DIR> --d----- c:\program files\HughesNetTools
2009-09-09 11:58 <DIR> --d----- c:\program files\common files\Motive
2009-09-05 19:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\McAfee Anti-Theft
2009-09-05 19:17 7,683 a------- c:\windows\system32\Config.MPF
2009-09-05 18:39 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-09-05 18:39 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-09-05 18:39 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-09-05 18:39 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-09-05 18:37 <DIR> --d----- c:\program files\common files\McAfee
2009-09-05 18:37 <DIR> --d----- c:\program files\McAfee.com
2009-09-05 18:36 <DIR> --d----- c:\program files\McAfee
2009-09-05 18:19 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-08-29 00:32 <DIR> --dsh--- c:\documents and settings\teresa hall\IECompatCache
2009-08-28 11:16 <DIR> --d----- c:\program files\Yahoo!
2009-08-24 12:08 <DIR> --d----- c:\program files\TalkShoe

==================== Find3M ====================

2009-09-16 09:35 87,747 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-24 23:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-07-23 17:53 3,648 a------- c:\windows\system32\drivers\sthdae.log
2009-07-20 03:01 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_C oinstaller_Critical.Wdf
2009-07-20 03:01 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_0 1005.Wdf
2009-07-19 18:22 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 13:36 661,504 a------- c:\windows\system32\mqqm.dll
2009-06-25 13:36 517,120 a------- c:\windows\system32\mqsnap.dll
2009-06-25 13:36 471,552 a------- c:\windows\system32\mqutil.dll
2009-06-25 13:36 225,280 a------- c:\windows\system32\mqoa.dll
2009-06-25 13:36 186,880 a------- c:\windows\system32\mqtrig.dll
2009-06-25 13:36 177,152 a------- c:\windows\system32\mqrt.dll
2009-06-25 13:36 138,240 a------- c:\windows\system32\mqad.dll
2009-06-25 13:36 123,392 a------- c:\windows\system32\mqrtdep.dll
2009-06-25 13:36 95,744 a------- c:\windows\system32\mqsec.dll
2009-06-25 13:36 48,640 a------- c:\windows\system32\mqupgrd.dll
2009-06-25 13:36 47,104 a------- c:\windows\system32\mqdscli.dll
2009-06-25 13:36 16,896 a------- c:\windows\system32\mqise.dll
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-22 06:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 06:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 06:49 4,608 a------- c:\windows\system32\mqsvc.exe
2003-08-05 11:41 53,248 a------- c:\windows\inf\ap561.exe
2002-11-26 16:24 32,768 a------- c:\windows\inf\Remove561.exe
2002-11-22 15:56 118,784 a------- c:\windows\inf\ShowBmp.exe
2002-10-29 18:07 36,864 a------- c:\windows\inf\Setup8a.exe
2002-10-01 14:43 119,798 a------- c:\windows\inf\spca561.sys

============= FINISH: 8:34:32.71 ===============





UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/19/2009 6:28:42 PM
System Uptime: 9/16/2009 6:06:11 PM (14 hours ago)

Motherboard: Dell Inc. | | 0FJ030
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 137.336 GiB free.
D: is CDROM ()
E: is CDROM (CDFS)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
K: is Removable

==== Disabled Device Manager Items =============

Class GUID: TI Technologies Inc.
Description: RADEON X300 SE 128MB HyperMemory Secondary
Device ID: PCI\VEN_1002&DEV_5B70&SUBSYS_06031002&REV_00\4&1A6 46D2D&0&0108
Manufacturer: ATI Technologies Inc.
Name: RADEON X300 SE 128MB HyperMemory Secondary
PNP Device ID: PCI\VEN_1002&DEV_5B70&SUBSYS_06031002&REV_00\4&1A6 46D2D&0&0108
Service: ati2mtag

Class GUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7& REV_1036\4&2E42BC5E&1&0001
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7& REV_1036\4&2E42BC5E&1&0001
Service:

==== System Restore Points ===================

RP112: 9/8/2009 5:08:21 PM - Removed Google Gears
RP113: 9/9/2009 8:40:36 PM - System Checkpoint
RP114: 9/10/2009 9:32:14 PM - System Checkpoint
RP115: 9/12/2009 12:17:04 AM - System Checkpoint
RP116: 9/13/2009 9:32:13 AM - System Checkpoint
RP117: 9/13/2009 10:55:41 AM - Installed Philips PC Camera
RP118: 9/14/2009 4:05:55 PM - System Checkpoint
RP119: 9/15/2009 10:09:31 AM - Software Distribution Service 3.0
RP120: 9/15/2009 10:26:17 AM - Installed Windows XP KB932823-v3.
RP121: 9/15/2009 10:29:49 AM - Software Distribution Service 3.0
RP122: 9/15/2009 11:17:32 AM - Software Distribution Service 3.0
RP123: 9/16/2009 9:16:50 AM - Software Distribution Service 3.0
RP124: 9/16/2009 1:33:02 PM - Removed Bonjour

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
AnalogX NetStat Live
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Cobian Backup 9
Conexant D850 56K V.9x DFVc Modem
Creative MediaSource
Cute Reminder Standard Edition 2.6
Dell CinePlayer
EPSON Printer Software
ESPNMotion
Google Gears
Google Talk (remove only)
Google Toolbar for Internet Explorer
Google Update Helper
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
HughesNetTools
Intel(R) PRO Network Connections Drivers
iTunes
Jasc Paint Shop Pro 9
Java(TM) 6 Update 14
Malwarebytes' Anti-Malware
McAfee Anti-Theft
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Standard Edition 2003
Mozilla Firefox (3.5.3)
Otto
Philips PC Camera
QuickTime
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Sonic Encoders
Sound Blaster X-Fi
Spybot - Search & Destroy
TalkShoe Live! 2.0
Terminal Services Web Client
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

9/16/2009 9:46:35 AM, error: Service Control Manager [7022] - The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting.
9/16/2009 9:20:48 AM, error: Service Control Manager [7034] - The ON service terminated unexpectedly. It has done this 1 time(s).
9/16/2009 1:31:05 PM, error: Service Control Manager [7034] - The CEHWNFBMRQ service terminated unexpectedly. It has done this 1 time(s).
9/15/2009 10:50:40 AM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.
9/15/2009 10:29:54 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Windows XP Service Pack 3 (KB936929).

==== End Of File ===========================
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Old 09-17-2009, 03:50 PM   #11
crunchie
Mad Warranty Voider
crunchie's Avatar
Senior Member
 
Posts: 1,156
Last Seen: Today
Age: 52
From: Mandurah. Aussie
iTrader: 0 / 0%
Nothing is really jumping out at me in that log.
Can you actually see the bandwidth being used whilst doing nothing on this pc's end? If so, the firewall may show which process is using it.

Please Run the ESET Online Scanner and post the ScanLog with your post for assistance.
  • You will need to use Internet Explorer to complete this scan.
  • You will need to temporarily Disable your current Anti-virus program.
  • Be sure the option to Remove found threats is Un-checked at this time (we may have it clean what it finds at a later time), and the option to Scan unwanted applications is Checked.
  • When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.
NOTE: If you are unable to complete the ESET scan, please try another from the list below:
Kaspersky Online Scanner
Panda Active Scan
Trend Micro HouseCall
F-Secure Online Virus Scanner
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Old 09-17-2009, 04:08 PM   #12
Bazman
Santasquatch
Bazman's Avatar
Senior Member
 
Posts: 867
Last Seen: Today
From: Poco
iTrader: 0 / 0%
She just told me her provider is hughesnet and from what I've been reading, they're over billing people for their internet. Apparently they don't have enough bandwidth to support the number of customers they have so it seems like they're randomly dropping people's internet for a day and saying it's from over use.

I really appreciate the help BTW.

After reading what I did on DSLreports about hughes I'm thinking we can stick a fork in this one.
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Old 09-17-2009, 04:23 PM   #13
jbmcmillan
OLD FART
Senior Member
 
Posts: 2,093
Last Seen: Today
Age: 56
From: Langley,B.C.
iTrader: 5 / 100%
I know someone that just dropped Hughesnet because of the very low caps and constantly being dropped back to dial up speeds because of it.Couldn't even download a linux iso without going over the cap.He went with Wild Blue which is still slow but it's reasonable if satellite is all that's available tell her to check out Wild Blue.
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Old 09-17-2009, 04:32 PM   #14
Bazman
Santasquatch
Bazman's Avatar
Senior Member
 
Posts: 867
Last Seen: Today
From: Poco
iTrader: 0 / 0%
She's stuck out in the boonies so satellite is all she can get. I'll tell her to check it out.

Thanks.
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Old 09-17-2009, 06:51 PM   #15
MrObvious
I has a Vostro!
MrObvious's Avatar
Senior Member
 
Posts: 11,355
Last Seen: 09-23-2009
Age: 23
From: Hutchinson KS
iTrader: 4 / 100%
Has she tried EVDO?
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